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We are available online between 10AM to 5PM IST . You can raise a Support ticket in case of any support needs.<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/forms.blue.cc\/f\/cmbeq1n8r0tnjo91z7r34ertb” button_text=”Raise Support Ticket” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”fd79a087-7296-4c96-ae3f-7e89e0e608ac” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.2″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”140deg” background_color_gradient_stops=”rgba(157,241,75,0.7) 20%|#02e173 100%” custom_padding=”60px|40px|60px|40px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|tablet” border_radii=”on|24px|24px|24px|24px” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”60px” box_shadow_blur=”80px” box_shadow_color=”rgba(0,135,28,0.2)” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”4de45307-8182-4a1d-80a4-827cb2a7fdee” text_orientation=”center” locked=”off” global_colors_info=”{}”]<\/p>\n
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Our Sales Team is more than eager to discuss your requirements . You can send a Whatsapp message right now\u00a0<\/p>\n
[\/et_pb_text][et_pb_button button_text=”Whatsapp Sales” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”e2bcc2e2-1633-4613-96b5-98f53bc3915f” hover_enabled=”0″ locked=”off” global_colors_info=”{}” button_url=”https:\/\/wa.link\/0z8o91″ sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|2px|2px|2px|2px” border_width_all=”4px” border_color_all=”#7CDA24″ box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Poppins||||||||” text_font_size=”16px” global_colors_info=”{}”]<\/p>\n
Whether you need help solving your biggest production problems or want to improve operations, we are here for you. Our remote support services can help optimize control system performance, improve Overall Equipment Effectiveness (OEE), and reduce maintenance costs. <\/span><\/p>\n \n We can also help identify and fix issues before they occur, fill skills gaps, and retain knowledge for new workers.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/advance-engineers.com\/wp-content\/uploads\/2025\/04\/Artistly-Design-0195feb2-8cb3-7287-a787-9086c6a0b24c.png” title_text=”%91Artistly Design%93 0195feb2-8cb3-7287-a787-9086c6a0b24c” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Reinstallation , Troubleshooting<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/advance-engineers.com\/wp-content\/uploads\/2025\/04\/Artistly-Design-0195feb3-438e-7216-a850-3fc0c8bcb2a4.png” alt=”Advance Connect Remote Support” title_text=”Advance Connect” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Reconfiguration , Diagnostics<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/advance-engineers.com\/wp-content\/uploads\/2025\/04\/Artistly-Design-0195feb6-531e-721d-9fc7-3b0cc843d052.png” alt=”Advance Connect Remote Support” title_text=”%91Artistly Design%93 0195feb6-531e-721d-9fc7-3b0cc843d052″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Better Maintenance Efficiency<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Poppins||||||||” text_font_size=”15px” text_orientation=”justified” hover_enabled=”0″ global_colors_info=”{}” custom_padding=”|15px||15px|false|false” sticky_enabled=”0″]<\/p>\n Advance Connect is Advance Engineers technical assistance service available via Remote Access. Advance Connect \u00a0provides online, email and phone support that will help optimize your production, in addition to offering support during unexpected downtime. You can consider the support from engineers, via live chat and phone. The level of support varies depending on the needs of the user and their production facility.<\/span><\/p>\n With AdvanceConnect, Advance Engineers is available to help no matter what your question. Not only is Advance Connect support available when your plant is down, but you can also leverage the support to optimize your plant and implement best practices for crisis prevention. The below points demonstrate the value of a TechConnect contract beyond downtime support.<\/span><\/p>\n Optimize control system performance<\/span><\/p>\n<\/li>\n Improve Overall Equipment Effectiveness (OEE)<\/span><\/p>\n<\/li>\n Best Practices, How-to\u2019s, Learning Tools<\/span><\/p>\n<\/li>\n Programming and application assistance<\/span><\/p>\n<\/li>\n Product coverage at every stage of life \u2013 current to legacy<\/span><\/p>\n<\/li>\n Normalize control system expertise at the plant<\/span><\/p>\n<\/li>\n Assist in reducing maintenance time and costs<\/span><\/p>\n<\/li>\n<\/ul>\n Self Assist Support : Welcome Kit , Dedicated Support Phone No , User Guide<\/span><\/p>\n<\/li>\n Free Software Updates<\/span><\/p>\n<\/li>\n Online Support Center Access : Knowledge-base , Forums , Discussion Boards Access<\/span><\/p>\n<\/li>\n Remote System Support : Real Time Support via Remote Access\/Anydesk<\/span><\/p>\n<\/li>\n Software Reinstallation\u00a0<\/span><\/p>\n<\/li>\n Troubleshooting<\/span><\/p>\n<\/li>\n Advance Engineering Expertise\u00a0<\/span><\/p>\n<\/li>\n Feedback System<\/span><\/p>\n<\/li>\n Priority in Support Engineer allocation<\/span><\/p>\n<\/li>\n Discount of 25% on all Engineer Visits , Training Services\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n \u200b<\/span><\/p>\n \u200b<\/span><\/p>\n <\/span><\/p>\n <\/span><\/p>\n <\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Contact UsProduct & Software SupportWe are available online between 10AM to 5PM IST . You can raise a Support ticket in case of any support needs.Talk to Our Sales TeamOur Sales Team is more than eager to discuss your requirements . You can send a Whatsapp message right now\u00a0\u00a0Advance Connect Support ProgramWhether you need help […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"class_list":["post-392","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/advance-engineers.com\/index.php?rest_route=\/wp\/v2\/pages\/392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/advance-engineers.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/advance-engineers.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/advance-engineers.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/advance-engineers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=392"}],"version-history":[{"count":12,"href":"https:\/\/advance-engineers.com\/index.php?rest_route=\/wp\/v2\/pages\/392\/revisions"}],"predecessor-version":[{"id":601,"href":"https:\/\/advance-engineers.com\/index.php?rest_route=\/wp\/v2\/pages\/392\/revisions\/601"}],"wp:attachment":[{"href":"https:\/\/advance-engineers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Remote Support<\/h2>\n
Breakdown Support<\/h2>\n
Training Support<\/h2>\n
What is Advance Connect<\/span><\/h3>\n
Value of Advance Connect<\/span><\/h3>\n
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Advance Connect – Features<\/span><\/h3>\n
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Special Note : All services can be availed unlimited times till the Contract is valid\u200b<\/span><\/strong><\/h2>\n